April 2023
MEDIA RELEASE — WIZCRETE CONCRETE SOLUTIONS SCORES 95.12% FOR CUSTOMER SATISFACTION
The judging process for the 2023 Australian Achiever Awards for Australia’s Architect Services, Building Design, Building Construction & Interior Design Services – Concreting category was completed on 29th March. Wizcrete Concrete Solutions scored a highly recommended 95.12%.
Now in its twenty-sixth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers.
The awards provide an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom. The award system focuses on eight criteria, each scored separately, namely: 1. Time-Related Service, 2. Addressing Client Needs, 3. Care and Attention, 4. Value, Attitude, Communication, 5. Overall Perception and Referral. The criteria are rated individually in percentage terms and the final score is an amalgam of these.
Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses that have achieved award status over the last few years can be viewed at www.achiever.com.au.